Booking Information
Booking a Jumpin Jacks Castle:
3. We will confirm your booking by email and will call you the week of your hire to confirm pick up time etc.
On Day of the hire:
- Refer to Our Castle Range to decide the style, size and price of the castle you like.
- When you have made your choice from our Fantastic range, simply email or call Jumping Jacks on
3. We will confirm your booking by email and will call you the week of your hire to confirm pick up time etc.
On Day of the hire:
- We will deliver and install your chosen bouncy castle before your chosen hire time begins, and it will be taken down after your hire time ends.
- Unless otherwise arranged, the site for the bouncy castle must be within 30 meters of an electricity point, and be on grass or smooth concrete or inside a hall.
- If you are having your party at a park or a site where there is no power, please advise us as you will need to bring a petrol generator to power the blower at the correct size.
- The chosen site must be large enough to accommodate the bouncy castle, and be mainly flat ground.
- There must be adequate access to get the bouncy castle to the site...... As your castle will be moved with a large hand trolley.
- Please advise if you have lots of stairs or a tricky access as some castles cannot be moved up & down stairs due to their size.
- We will happily point out all the features your bouncy castle has....some have basketball hoops,some have slides.
- Once the bouncy castle has been installed, it must not be moved.
- The set up takes about 15 mins to complete.
- At the end of your hire period, we will return and remove the bouncy castle, this takes about 15 mins.
- The castle must be in the same condition as we left it...........if it's not then a cleaning fee or loss of deposit will apply.
- There will be a telephone number in case you need to contact us during the hire.
- Please refer to the Frequently Asked Questions page for further information, or simply call 03-456-2200 anytime, we're only to HAPPY to help.